Quality Control Summary |
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As the only Southern California Purina Certified Lab Dealer, Newco Distributors must follow strict Quality Control guidelines set by Purina Mills. We are ISO 9001:2008 Certified. The following is a brief outline of those guidelines. A copy of our current certification is available upon request.
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Product Rotation |
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All product is rotated and restocked promptly with special care given to lab diets. Date codes are monitored to ensure that the customer is getting the freshest possible product. We are mandated to document the date codes of the products you receive.
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Temperature Control |
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All lab diets are stored in a temperature-monitored room. This room is equipped with a thermometer that measures the temperature and humidity inside the room. The temperature is logged on a frequent basis so we can adjust it accordingly if there are any fluctuations. The room is cooled by an industrial air conditioning unit.
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Pest Control |
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Newco currently uses no harmful insecticides or rodenticides in the lab diet room or warehouse. We are using glue traps and tin cat mouse traps, which have been extremely effective in keeping the facility pest free. The pest control company presently being used is: Quality Pest Control.
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Sanitation Program |
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Newco follows strict sanitation guidelines. All of our employees are instructed to pick up any damaged or spilled product immediately. Damaged product is then taken to an enclosed room where it is prepared for shipment back to the manufacturer or for disposal. All of our floors and restroom facilities are swept and kept clean at all times. As part of our sanitation program Newco will not pick up any Laboratory feed or bedding from any Laboratory facility and bring it back into Newco as stock product. Newco further does not sell or transport any live or dead animals, this eliminates the possibility of cross contamination from live or dead animals to feed and bedding product.
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Product Locations |
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All product is kept off of the floor on pallets or pallet racks and a safe distance from the walls of our temperature controlled room to further inhibit product damage and pests.
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Product Tracking |
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All lab related products are also monitored as they leave our warehouse. All date codes are logged on the order load sheets before they are delivered, this is important so that we can locate exactly who received the product, when they received it, and what the date and manufacturer lot numbers are in case of a problem.
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Purina Control |
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Purina representatives inspect Newco on a regular basis to ensure that all of our quality control measures meet their standards. We must qualify each time to remain a Certified Lab Dealer. In addition, all of the Purina lab diets are manufactured in a chemical free plant. Purina Mills plant in Richmond, IN. Is an ISO 9001:2000 Certified facility.
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Customer Service |
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Representatives are always on hand to answer any questions you might have. We presently have a Newco Representative available to visit your facility and answer any questions regarding feed or bedding.
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Plastic Pallets |
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Any customer wishing to have their orders delivered on plastic pallets may do so for a minimal fee. Plastic pallets are rotated and cleaned on a regular basis. The customer may be provided with a "letter of participation" upon request.
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